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  • 1.  Ross Talk in UHD Mode, Carbonite Ultra

    Posted 08-18-2023 10:26
    Hey Guys, 
    Maybe you can help me on this issue I'm having...
    We are running our Carbonite Ultra on v7.0 and trying to send a command via Companion (version 3.0) to trigger a change in a multiview box. 
    However we are using UHD mode and we had previously never had trouble with Ross Talk. For some reason the command works fine for the VP MV. but for the I/O or in the command line named OP MV it will just not work. 
    Any Ideas? 
    Thanks in advance 


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    Sebastian Kaiser
    Operator AV
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  • 2.  RE: Ross Talk in UHD Mode, Carbonite Ultra

    Posted 08-18-2023 11:54

    Looking into this .. it is not related to HD or UHD modes..

    VP events will trigger but the IOMV events (OP) are not triggering.



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    Les O'Reilly
    Director - Switcher Product Management
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  • 3.  RE: Ross Talk in UHD Mode, Carbonite Ultra

    Posted 08-21-2023 03:12

    Thanks for clearing that up. 

    Is there any other source that this issue could be coming from ? 



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    Sebastian Kaiser
    Operator AV
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  • 4.  RE: Ross Talk in UHD Mode, Carbonite Ultra

    Posted 08-22-2023 08:23

    There is something wrong with the Command not the source..  We are looking into it.

    it's either that this is a bug and it is not working or the command we have documented for the IO MV is incorrect and we need to fix that.

    Les



    ------------------------------
    Les O'Reilly
    Director - Switcher Product Management
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  • 5.  RE: Ross Talk in UHD Mode, Carbonite Ultra

    Posted 09-08-2023 03:38

    Hi Les, 

    has there been any news concerning this issue ? 

    Anything worth knowing ? 



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    Sebastian Kaiser
    Operator AV
    ------------------------------



  • 6.  RE: Ross Talk in UHD Mode, Carbonite Ultra

    Posted 09-08-2023 12:25

    Its an issue that is now with the development team .. They need to address the bug and then get it into a future release that will then go into PV and then become a general release that will be posted to the website when complete.  We don't have anything else to provide at this time as the schedule for that is not known until a release is testing started in PV.



    ------------------------------
    Les O'Reilly
    Director - Switcher Product Management
    ------------------------------