Patrick contacted me via PM, so my reply was also not visible in this thread. It is working now. Thanks for your fantastic support. Is there a way to mark this post as answered or finished?
See you soon.
Original Message:
Sent: 08-29-2023 12:00
From: Garner Millward
Subject: Ross Xpression learning Demo
Probably need to see some screenshots of the license tool to see if something is wrong.
Original Message:
Sent: 08-24-2023 06:57
From: Phil Benthien
Subject: Ross Xpression learning Demo
Hey, you guys are awesome – quick and to the point. Thanks for the trial license. I followed the instructional video but I'm having a problem. In the licensing tool, the provided key is checked as valid, but when I connect and update licenses, nothing shows up in the licensed feature window. If I try to open XPression Trial, I get a warning: "No valid XPression Trial License was found on this dongle."
Is there something I'm missing? Does the Machine Info have to match certain server information? Also, the trial license doesn't contain a customer name, ID, or department.
Best regards,
Phil
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Phil Benthien
Original Message:
Sent: 08-22-2023 09:54
From: Patrick Twomey
Subject: Ross Xpression learning Demo
I have reache dout to Phil and sent him some information, via an email.
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Patrick Twomey
Director of Graphics Product Management
Ross Video
[www.rossvideo.com/XPression]
Original Message:
Sent: 08-22-2023 06:06
From: Simon Redmile
Subject: Ross Xpression learning Demo
Hi Phil,
The XPression team does have demo software for freelancers.
I will tag @Patrick Twomey here who can point you in the right direction.
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Simon Redmile
Senior Graphic Programmer & Designer
Ross Video
Bristol United Kingdom