Thanks Stewart! I'll get in contact with tech support to get our issue fixed. Appreciate the follow up.
------------------------------
Mike Forbes
MIDDLE TENNESSEE STATE UNIVERSITY
------------------------------
Original Message:
Sent: 02-23-2023 16:38
From: Stewart
Subject: Ultritouch Clock
For others looking at this thread - I contacted support and they had to manually configure my NTP server via SSH to the Ultritouch. This cannot be done user-side for now. A feature request was submitted.
------------------------------
Stewart Pirani
A/V Engineer
Cincinnati Bengals
------------------------------
Original Message:
Sent: 02-17-2023 16:38
From: Mike
Subject: Ultritouch Clock
We have this same problem. The Ultritouch does not reference the NTP settings set on the Ultrix. It is only referencing the internal clock of the Ultritouch, which is what Stewart is asking.
------------------------------
Mike Forbes
MIDDLE TENNESSEE STATE UNIVERSITY
Original Message:
Sent: 02-16-2023 17:39
From: Stewart
Subject: Ultritouch Clock
Where do you access this "Frame Configuration" for the Ultritouch?
The Dashboard panel does not offer any NTP server address configuration.
------------------------------
Stewart Pirani
A/V Engineer
Cincinnati Bengals
Original Message:
Sent: 02-09-2023 05:05
From: Maria
Subject: Ultritouch Clock
Hello, in the "Frame Configuration" thre is to add NTP server
------------------------------
Maria Gutierrez
Técnico