Hi todd
your best bet is to send an email to technical support with the details of what you have (panel types, ultrix frame) and they can get you the correct software.
we are changing the way we provide software on the support portal soon.
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Mike Pomerleau
Ross Video
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Original Message:
Sent: 04-01-2025 17:03
From: Todd Thaxton
Subject: Ultritouch update
Hi. Mike,
I'm updating all of my panels but the website is still only showing version 9.5.3
Is it possible to get a download link?
Thanks in advance.
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Todd Thaxton
Broadcast Engineer
Insider Inc.
Original Message:
Sent: 06-27-2024 09:59
From: Mike Pomerleau
Subject: Ultritouch update
Hi Boris,
Normally we keep all Ultritouch software on our product downloads page, but it looks like the latest version on 9.5
If you send an email to Technical support we can get you the version you are looking for.
Ill also look into updating the website.
Thanks for your question.
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Mike Pomerleau
Ross Video
Original Message:
Sent: 06-26-2024 12:35
From: Boris salhaji
Subject: Ultritouch update
Hi,
I have a silly question... I can't remember how to update a Ultritouch panel.
I know that there is a upload button in dashboard interface. but Where can I found the .ZIP to upload to?
does someone have a procedure ?
version needed is 9.8.1 2024-01-26 T15:09
MANY THANKS! :)
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Boris salhaji
EIC
France Télévisions
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