Glad to hear it is sorted out and does work.
Original Message:
Sent: 10-17-2024 10:46
From: Boris salhaji
Subject: Ultrix Acuity Masks
HI,
Thank you Les !
It is a silly bug of mine...I got a TD2S panel so there are user buttons and the key patt was not assigned to the right touch...
It works fine now !
It is never the switcher fault but always the operator ! :p
thanks again,
Boris
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Boris salhaji
EIC
France Télévisions
Original Message:
Sent: 10-16-2024 13:17
From: Les O'Reilly
Subject: Ultrix Acuity Masks
We have tested the Mask here and it is working.
Have you made sure that the Mask Button is enabled? You can setup the mask in the menu but you also can have the settings configured but the Mask still is Off.
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Les O'Reilly
Director - Switcher Product Management
Original Message:
Sent: 10-16-2024 08:53
From: Boris salhaji
Subject: Ultrix Acuity Masks
Hello Everyone,
I got a Ultrix Acuity 3ME V13.0b
I have an issue with the mask function but probably I miss something.
I try to enable a mask on a keyer
(for the test I'm in HD mode there is a Media store on the ME1 PGMA and a BKG Color in key1 configured in luma but it dosen't work in any mode from self to DVE)
no matter i choose box or pattern I can force the mask invert it or whatever it dosen't work. the keyer is never masked...
I followed the manual instructions but again it didn't solve the issue. I probably missed something but I can't figure what
Anybody got an idea?
thanks
Regards,
Boris
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Boris salhaji
EIC
France Télévisions
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