Production Switchers

The Menu is showing that it is attached to Key 1 of ME 1.

Those buttons on the Left side are set via the User Buttons on personality menu.  It seems like maybe that button that is labeled Key 2 on the panel is not key 2 anymore but rather key 1.

You don't show in your video pressing one of the other key buttons and then press the button labeled Key 2 again so it's also hard to tell what it is doing.

There are Key Select buttons in the Keyer control area above the cut and auto buttons.  I am not sure why they would be assigned on the panel row unless it is because previously using Carbonite panels and being accustom to this.

Can you show me this screen:

We are able to recreate this here -- the Menu is always selecting Key 1 when the panel delegation is changed between MEs.

This previously was setting the menu back to the Selected Keyer.  for know you are correct you need to select a different Key then switch back.  

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Les O'Reilly
Director - Switcher Product Management
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Original Message:
Sent: 12-04-2024 08:58
From: Les O'Reilly
Subject: Unable to adjust KEY2 parameters in MiniME after Carbonite Ultra Upgrade to ver 9.1.01.13632

The Menu is showing that it is attached to Key 1 of ME 1.

Those buttons on the Left side are set via the User Buttons on personality menu.  It seems like maybe that button that is labeled Key 2 on the panel is not key 2 anymore but rather key 1.

You don't show in your video pressing one of the other key buttons and then press the button labeled Key 2 again so it's also hard to tell what it is doing.

There are Key Select buttons in the Keyer control area above the cut and auto buttons.  I am not sure why they would be assigned on the panel row unless it is because previously using Carbonite panels and being accustom to this.

Can you show me this screen:

------------------------------
Les O'Reilly
Director - Switcher Product Management

Hi Les,

Thanks for getting back on this. sharing the switcher personality screenshot of my carbonite ultra from dashboard 

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jaiprakash naidu Chief Manager-Broadcast Operations
Broadcast Manager
TV18 Broadcast Ltd
Chennai India
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Original Message:
Sent: 12-04-2024 09:39
From: Les O'Reilly
Subject: Unable to adjust KEY2 parameters in MiniME after Carbonite Ultra Upgrade to ver 9.1.01.13632

We are able to recreate this here -- the Menu is always selecting Key 1 when the panel delegation is changed between MEs.

This previously was setting the menu back to the Selected Keyer.  for know you are correct you need to select a different Key then switch back.  

------------------------------
Les O'Reilly
Director - Switcher Product Management


Original Message:
Sent: 12-04-2024 08:58
From: Les O'Reilly
Subject: Unable to adjust KEY2 parameters in MiniME after Carbonite Ultra Upgrade to ver 9.1.01.13632

The Menu is showing that it is attached to Key 1 of ME 1.

Those buttons on the Left side are set via the User Buttons on personality menu.  It seems like maybe that button that is labeled Key 2 on the panel is not key 2 anymore but rather key 1.

You don't show in your video pressing one of the other key buttons and then press the button labeled Key 2 again so it's also hard to tell what it is doing.

There are Key Select buttons in the Keyer control area above the cut and auto buttons.  I am not sure why they would be assigned on the panel row unless it is because previously using Carbonite panels and being accustom to this.

Can you show me this screen:

------------------------------
Les O'Reilly
Director - Switcher Product Management