Auto Select Key with PNG Single Frame

Production Switchers
1

Hi! I’ve got a PNG files with an alpha channel. The alpha channel shows in the Media Manager. When I load the PNG into M1, the key loads in M3 as it should. But I cannot get the key to display properly no matter what settings I use in the Live Assist window. Help?

2

What key are you getting? Was it exported from your image editor properly?
#Carbonite

3

I’m not sure how to describe what key I’m getting. I’ll post pictures tomorrow. And I’ll post my settings in Photoshop tomorrow as well.
#Carbonite

4

Hey everyone! I solved the problem. I had set one of my cameras to use the Media Store Frame Sync and that was messing up the key. Still learning… Thanks for replying so quickly though!
#Carbonite