Cambot Peds and PTZ

Hello Ross Community:
I am wrapping my head around our Cambot units and have a couple of questions I hope you can help me with. Here is what we have with manufacture dates 2014:

PEDESTAL PART#

ISSUE

SERIAL

PTZ

PART#

ISSUE

SERIAL

NAME

PEDA011

20

50137103003

PTHA015

17

50149196003

Optimus Prim

PEDA011

23

50138930001

PTHA015

14

50136564001

R2D2

PEDA011

24

50139700001

PTHA015

17

50145330005

C3P0

PEDA011

24

50140682001

PTHA015

15

50137497004

General Grievous

Questions:
I can ping each.
Firewall is deactivated.
I have installed the Dashboard and Cambot Translation server.
I added the units to the Dashboard, but they fail to connect.
Can we utilize Dashboard for rudimentary control if we connect?
Or is Smart Shell necessary in order to communicate?
Thank you in advance for any information and help.
We are determined to have our students experience them once we have them up and running -
Best,
David

Hi David,

It’s been an age since I used DB to commission Cambots. It is possible, but you are limited to what you are able to do with them in DB. A much better solution is to use SmartShell and the Robotics Server software.

I am in contact with a colleague to see what I’m able to provide to you. If I could ask you to be patient I will get back to you very shortly. I am hoping by tomorrow at the latest.

Thank you,

Hi David,

Please contact me directly at tim.beland@rossvideo.com and I will get you sort out.

Thank you,

Tim