Media Manager Playing of clip

Production Switchers
1

Hi,

I am experiencing an issue with a PNG sequence containing 62 frames that plays flawlessly in Media #2 on our Carbonite Ultra Touch drive panel 3. However, when I attempt to use the same file on our Carbonite Ultrix, it plays at a noticeably faster speed, which alters the presentation effect. I have already uploaded the file to a USB drive and placed it in Media #2, mirroring the setup from the Carbonite Ultra. I suspect there may be a crucial setting I am overlooking that could resolve this issue. I would greatly appreciate any insights or guidance you could offer to help me rectify this situation.

2

Are both systems set to operate at the same frame rate? It sounds like one is set to 29.97 and the other is at 59.94.

3

Thank you! We changed it from 1080P 59.94 to 1080I 59.94 and it worked. Its playing in the proper speed now. Thank you