Anyone can help me out here?
Mosart would not load fullscreen graphic on XPRession.
Probably a config thing, anoyone knows how to do?
Mosart would not load fullscreen graphic on XPRession.
Probably a config thing, anoyone knows how to do?
The error says Take Item 0 does not exist. Do you have a take item 0?
No, that’s the problem.
Mosart sends data to the XPression using the CII gateway.
XPresion receives somthing, and creates a new line in the sequenzer, but not with 0 in take item.
The command is saying “0”
Show me the command which is creating the item?
This should be were mosart sends commands to create the fullscreen graphic
With an earlier version of XPression and Mosart we had no problem.
Since we have upgraded both Xpression and Mosart we have had problems with fullscreen graphic.
Don’t know if it is a configuration in mosart or in xpression.
Now I have testet with a newer version of mosart, and the old one, now I can’t do it from any of them.
Don’t know if anyone have an explanation, or knows how to set it up?
So no item number “0” gets created in the sequence?
No, first time, it’s makes take id 5003 in the sequence.
If I try again, it makes 5004 and so on.
So its making a item ID “0” from “5003”
So the lines MosArt is sending look something like this?
And you see in the sequence the item appear?
When we make overlay graphic, it looks like that, but not when I try to load a fullscreen.
What does the CII log say?
Not very much more, i’m affraid of?
I’ve collected the logs here.
In all the instances I could see it was a problem with a scene ID 1003, is the a template number 1003?
No, that is not the problem.
From the log today you can see this, when I started this morning.
*** xpciigateway v10.5 build 5535 started @ 16-06-23 03:02:22
16-06-23 03:02:22.018: *** Started XPression CII Gateway v10.5 build 5535
16-06-23 03:02:22.182: RS232 Port 1 was successfully opened.
16-06-23 03:02:22.184: TCP Port 9090 was successfully opened.
16-06-23 03:02:22.184: Gateway is up and running…
16-06-23 09:20:04.648: Client connected over TCP, address: 192.168.31.82
16-06-23 09:20:10.563: Client connected over TCP, address: 192.168.31.82
16-06-23 09:21:04.656: noop…
16-06-23 09:21:04.663: Client disconnected: 192.168.31.82
16-06-23 09:21:04.692: Client connected over TCP, address: 192.168.31.82
16-06-23 09:21:10.706: noop…
16-06-23 09:21:10.741: Client disconnected: 192.168.31.82
16-06-23 09:21:10.769: Client connected over TCP, address: 192.168.31.82
16-06-23 09:22:05.036: noop…
16-06-23 09:22:05.056: Client disconnected: 192.168.31.82
16-06-23 09:22:05.087: Client connected over TCP, address: 192.168.31.82
16-06-23 09:22:11.080: noop…
16-06-23 09:22:11.104: Client disconnected: 192.168.31.82
16-06-23 09:22:11.133: Client connected over TCP, address: 192.168.31.82
16-06-23 09:23:05.498: noop…
16-06-23 09:23:05.514: Client disconnected: 192.168.31.82
16-06-23 09:23:05.544: Client connected over TCP, address: 192.168.31.82
16-06-23 09:23:11.555: noop…
16-06-23 09:23:11.562: Client disconnected: 192.168.31.82
16-06-23 09:23:11.590: Client connected over TCP, address: 192.168.31.82
16-06-23 09:24:06.031: noop…
16-06-23 09:24:06.035: Client disconnected: 192.168.31.82
16-06-23 09:24:06.065: Client connected over TCP, address: 192.168.31.82
16-06-23 09:24:12.072: noop…
16-06-23 09:24:12.082: Client disconnected: 192.168.31.82
16-06-23 09:24:12.111: Client connected over TCP, address: 192.168.31.82
16-06-23 09:25:06.510: noop…
16-06-23 09:25:06.528: Client disconnected: 192.168.31.82
16-06-23 09:25:06.559: Client connected over TCP, address: 192.168.31.82
16-06-23 09:25:12.561: noop…
16-06-23 09:25:12.575: Client disconnected: 192.168.31.82
16-06-23 09:25:12.604: Client connected over TCP, address: 192.168.31.82
16-06-23 09:26:06.968: noop…
16-06-23 09:26:06.986: Client disconnected: 192.168.31.82
16-06-23 09:26:07.016: Client connected over TCP, address: 192.168.31.82
16-06-23 09:26:13.006: noop…
16-06-23 09:26:13.033: Client disconnected: 192.168.31.82
16-06-23 09:26:13.062: Client connected over TCP, address: 192.168.31.82
16-06-23 09:27:07.494: noop…
16-06-23 09:27:07.500: Client disconnected: 192.168.31.82
16-06-23 09:27:07.521: Client connected over TCP, address: 192.168.31.82
16-06-23 09:27:09.488: Client disconnected: 192.168.31.82
16-06-23 09:27:13.550: noop…
16-06-23 09:27:13.568: Client disconnected: 192.168.31.82
16-06-23 09:27:13.590: Client connected over TCP, address: 192.168.31.82
16-06-23 09:27:14.070: Client connected over TCP, address: 192.168.31.82
16-06-23 09:27:45.153: Incoming (raw): W\0\505\ \
16-06-23 09:27:45.153: Incoming: write page, source id: 505 target id: 0
16-06-23 09:27:45.154: Executed: Created Take Item ID: 0 from Template ID: 505
16-06-23 09:27:45.170: Client disconnected: 192.168.31.82
16-06-23 09:27:45.191: Client connected over TCP, address: 192.168.31.82
16-06-23 09:27:48.192: Incoming (raw): X\RESUMEID\0\
16-06-23 09:27:48.192: Incoming: resume take id: 0
16-06-23 09:27:48.193: Executed: Failed resuming Take Item ID: 0 (ID does not exist)
16-06-23 09:27:48.196: Client disconnected: 192.168.31.82
16-06-23 09:27:48.217: Client connected over TCP, address: 192.168.31.82
16-06-23 09:28:13.994: noop…
16-06-23 09:28:14.006: Client disconnected: 192.168.31.82
16-06-23 09:28:14.027: Client connected over TCP, address: 192.168.31.82
16-06-23 09:28:48.256: noop…
16-06-23 09:28:48.271: Client disconnected: 192.168.31.82
16-06-23 09:28:48.292: Client connected over TCP, address: 192.168.31.82
16-06-23 09:29:14.505: noop…
16-06-23 09:29:14.524: Client disconnected: 192.168.31.82
16-06-23 09:29:14.545: Client connected over TCP, address: 192.168.31.82
16-06-23 09:29:48.845: noop…
16-06-23 09:29:48.851: Client disconnected: 192.168.31.82
16-06-23 09:29:48.872: Client connected over TCP, address: 192.168.31.82
16-06-23 09:30:15.022: noop…
16-06-23 09:30:15.037: Client disconnected: 192.168.31.82
16-06-23 09:30:15.058: Client connected over TCP, address: 192.168.31.82
16-06-23 09:30:49.321: noop…
16-06-23 09:30:49.329: Client disconnected: 192.168.31.82
16-06-23 09:30:49.350: Client connected over TCP, address: 192.168.31.82
16-06-23 09:30:50.788: Incoming (raw): W\0\505\ \
16-06-23 09:30:50.788: Incoming: write page, source id: 505 target id: 0
16-06-23 09:30:50.789: Executed: Created Take Item ID: 0 from Template ID: 505
16-06-23 09:30:50.790: Client disconnected: 192.168.31.82
16-06-23 09:30:50.811: Client connected over TCP, address: 192.168.31.82
16-06-23 09:31:15.555: noop…
16-06-23 09:31:15.558: Client disconnected: 192.168.31.82
16-06-23 09:31:15.579: Client connected over TCP, address: 192.168.31.82
16-06-23 09:31:27.660: Incoming (raw): W\0\503\ \
16-06-23 09:31:27.660: Incoming: write page, source id: 503 target id: 0
16-06-23 09:31:27.662: Executed: Created Take Item ID: 0 from Template ID: 503
16-06-23 09:31:27.663: Client disconnected: 192.168.31.82
16-06-23 09:31:27.684: Client connected over TCP, address: 192.168.31.82
16-06-23 09:31:30.728: Incoming (raw): X\READ\0\1\
16-06-23 09:31:30.728: Incoming: read page take id: 0 (channel: 1)
16-06-23 09:31:30.729: Executed: Failed reading Take Item ID: 0 (ID does not exist)
16-06-23 09:31:30.735: Client disconnected: 192.168.31.82
16-06-23 09:31:30.756: Client connected over TCP, address: 192.168.31.82
16-06-23 09:32:16.048: noop…
16-06-23 09:32:16.071: Client disconnected: 192.168.31.82
16-06-23 09:32:16.093: Client connected over TCP, address: 192.168.31.82
16-06-23 09:32:31.185: noop…
16-06-23 09:32:31.200: Client disconnected: 192.168.31.82
16-06-23 09:32:31.222: Client connected over TCP, address: 192.168.31.82
16-06-23 09:33:16.507: noop…
As you can see there is also problems with connecting and disconnecting all the time.
From yesterday is an example when running a show, but this is only overlays from mosart.
15-06-23 17:10:36.772: Incoming (raw): X\CLEAR\1\
15-06-23 17:10:36.773: Incoming: clear channel
15-06-23 17:10:36.773: Clear channel: 1
15-06-23 17:10:36.793: Incoming (raw): X\CLEAR\2\
15-06-23 17:10:36.793: Incoming: clear channel
15-06-23 17:10:36.793: Clear channel: 2
15-06-23 17:10:36.814: Incoming (raw): X\CLEAR\3\
15-06-23 17:10:36.814: Incoming: clear channel
15-06-23 17:10:36.814: Clear channel: 3
15-06-23 17:10:36.856: Incoming (raw): W\1192\100\Mark Bundgaard\mabu@tvsyd.dk\
15-06-23 17:10:36.856: Incoming: write page, source id: 100 target id: 1192
15-06-23 17:10:36.857: Executed: Created Take Item ID: 1192 from Template ID: 100
15-06-23 17:10:37.209: Incoming (raw): W\1193\602\f163.png\
15-06-23 17:10:37.209: Incoming: write page, source id: 602 target id: 1193
15-06-23 17:10:37.210: Executed: Created Take Item ID: 1193 from Template ID: 602
15-06-23 17:10:37.231: Incoming (raw): W\1194\200\Skrydstrup\Danmark lgger op til at trne ukrainske piloter\
15-06-23 17:10:37.231: Incoming: write page, source id: 200 target id: 1194
15-06-23 17:10:37.231: Executed: Created Take Item ID: 1194 from Template ID: 200
15-06-23 17:10:37.253: Incoming (raw): W\1195\602\vind3.png\
15-06-23 17:10:37.253: Incoming: write page, source id: 602 target id: 1195
15-06-23 17:10:37.254: Executed: Created Take Item ID: 1195 from Template ID: 602
15-06-23 17:10:37.283: Incoming (raw): W\1196\200\Esbjerg\Vindmller smadrer nattesvnen\
15-06-23 17:10:37.283: Incoming: write page, source id: 200 target id: 1196
15-06-23 17:10:37.283: Executed: Created Take Item ID: 1196 from Template ID: 200
15-06-23 17:10:37.306: Incoming (raw): W\1197\100\Michael Tang Madsen\Hotlinekonsulent, Tjreborg\
15-06-23 17:10:37.306: Incoming: write page, source id: 100 target id: 1197
15-06-23 17:10:37.307: Executed: Created Take Item ID: 1197 from Template ID: 100
15-06-23 17:10:37.329: Incoming (raw): W\1198\701\ADRESSESKILT\
15-06-23 17:10:37.329: Incoming: write page, source id: 701 target id: 1198
15-06-23 17:10:37.330: Executed: Created Take Item ID: 1198 from Template ID: 701
15-06-23 17:10:37.351: Incoming (raw): W\1199\104\Ellen Nybo\Vejrvrt\
15-06-23 17:10:37.351: Incoming: write page, source id: 104 target id: 1199
15-06-23 17:10:37.352: Executed: Created Take Item ID: 1199 from Template ID: 104
15-06-23 17:11:00.471: noop…
15-06-23 17:11:37.686: noop…
15-06-23 17:12:00.829: noop…
15-06-23 17:12:38.099: noop…
15-06-23 17:12:46.992: Incoming (raw): X\READ\1192\1\
15-06-23 17:12:46.992: Incoming: read page take id: 1192 (channel: 1)
15-06-23 17:12:46.994: Executed: Read Take Item ID: 1192 onto Channel: 1
15-06-23 17:12:48.912: Incoming (raw): X\RESUMEID\1192\
15-06-23 17:12:48.912: Incoming: resume take id: 1192
15-06-23 17:12:48.915: Executed: Take Item ID: 1192 was resumed.
15-06-23 17:12:49.003: Incoming (raw): X\READ\1193\3\
15-06-23 17:12:49.003: Incoming: read page take id: 1193 (channel: 3)
15-06-23 17:12:49.122: Executed: Read Take Item ID: 1193 onto Channel: 3
15-06-23 17:12:49.143: Incoming (raw): X\READ\1194\1\
15-06-23 17:12:49.143: Incoming: read page take id: 1194 (channel: 1)
15-06-23 17:12:49.167: Executed: Read Take Item ID: 1194 onto Channel: 1
15-06-23 17:12:50.531: Incoming (raw): W\1193\602\f163.png\
15-06-23 17:12:50.531: Incoming: write page, source id: 602 target id: 1193
15-06-23 17:12:50.531: Executed: Created Take Item ID: 1193 from Template ID: 602
15-06-23 17:12:50.553: Incoming (raw): W\1194\200\Skrydstrup\Danmark lgger op til at trne ukrainske piloter\
15-06-23 17:12:50.553: Incoming: write page, source id: 200 target id: 1194
15-06-23 17:12:50.553: Executed: Created Take Item ID: 1194 from Template ID: 200
15-06-23 17:12:50.920: Incoming (raw): X\TAKEOFFLINE\1192\
15-06-23 17:12:50.920: Incoming: take offline take id: 1192
15-06-23 17:12:50.925: Executed: Take Item ID: 1192 was taken offline.
15-06-23 17:12:57.074: Incoming (raw): X\READ\1195\3\
15-06-23 17:12:57.075: Incoming: read page take id: 1195 (channel: 3)
15-06-23 17:12:57.136: Executed: Read Take Item ID: 1195 onto Channel: 3
15-06-23 17:13:01.252: noop…
15-06-23 17:13:19.476: Incoming (raw): X\RESUMEID\1194\
15-06-23 17:13:19.476: Incoming: resume take id: 1194
15-06-23 17:13:19.485: Executed: Take Item ID: 1194 was resumed.
15-06-23 17:13:19.550: Incoming (raw): X\READ\1195\3\
15-06-23 17:13:19.550: Incoming: read page take id: 1195 (channel: 3)
15-06-23 17:13:19.551: Executed: Read Take Item ID: 1195 onto Channel: 3
15-06-23 17:13:19.573: Incoming (raw): X\READ\1196\1\
15-06-23 17:13:19.573: Incoming: read page take id: 1196 (channel: 1)
15-06-23 17:13:19.583: Executed: Read Take Item ID: 1196 onto Channel: 1
15-06-23 17:13:21.021: Incoming (raw): W\1195\602\vind3.png\
15-06-23 17:13:21.021: Incoming: write page, source id: 602 target id: 1195
15-06-23 17:13:21.022: Executed: Created Take Item ID: 1195 from Template ID: 602
15-06-23 17:13:21.044: Incoming (raw): W\1196\200\Esbjerg\Vindmller smadrer nattesvnen\
15-06-23 17:13:21.044: Incoming: write page, source id: 200 target id: 1196
15-06-23 17:13:21.044: Executed: Created Take Item ID: 1196 from Template ID: 200
15-06-23 17:13:21.474: Incoming (raw): X\TAKEOFFLINE\1194\
15-06-23 17:13:21.474: Incoming: take offline take id: 1194
15-06-23 17:13:21.475: Executed: Take Item ID: 1194 was taken offline.
15-06-23 17:13:28.571: Incoming (raw): W\1195\602\vind3.png\
15-06-23 17:13:28.571: Incoming: write page, source id: 602 target id: 1195
15-06-23 17:13:28.571: Executed: Created Take Item ID: 1195 from Template ID: 602
15-06-23 17:13:28.592: Incoming (raw): W\1196\200\Esbjerg\Vindmller smadrer nattesvnen\
15-06-23 17:13:28.592: Incoming: write page, source id: 200 target id: 1196
15-06-23 17:13:28.592: Executed: Created Take Item ID: 1196 from Template ID: 200
15-06-23 17:13:54.613: Incoming (raw): X\RESUMEID\1196\
15-06-23 17:13:54.613: Incoming: resume take id: 1196
15-06-23 17:13:54.614: Executed: Take Item ID: 1196 was resumed.
15-06-23 17:13:56.612: Incoming (raw): X\TAKEOFFLINE\1196\
15-06-23 17:13:56.612: Incoming: take offline take id: 1196
15-06-23 17:13:56.613: Executed: Take Item ID: 1196 was taken offline.
15-06-23 17:13:57.600: Incoming (raw): X\READ\1197\1\
15-06-23 17:13:57.600: Incoming: read page take id: 1197 (channel: 1)
15-06-23 17:13:57.602: Executed: Read Take Item ID: 1197 onto Channel: 1
15-06-23 17:14:01.703: noop…
15-06-23 17:14:02.613: Incoming (raw): X\RESUMEID\1197\
15-06-23 17:14:02.613: Incoming: resume take id: 1197
15-06-23 17:14:02.613: Executed: Take Item ID: 1197 was resumed.
15-06-23 17:14:04.609: Incoming (raw): X\TAKEOFFLINE\1197\
15-06-23 17:14:04.609: Incoming: take offline take id: 1197
15-06-23 17:14:04.611: Executed: Take Item ID: 1197 was taken offline.
15-06-23 17:14:36.693: Incoming (raw): X\READ\1198\1\
15-06-23 17:14:36.693: Incoming: read page take id: 1198 (channel: 1)
15-06-23 17:14:36.695: Executed: Read Take Item ID: 1198 onto Channel: 1
15-06-23 17:14:38.197: Incoming (raw): W\1198\701\ADRESSESKILT\
15-06-23 17:14:38.197: Incoming: write page, source id: 701 target id: 1198
15-06-23 17:14:38.197: Executed: Created Take Item ID: 1198 from Template ID: 701
15-06-23 17:14:39.346: Incoming (raw): X\RESUMEID\1198\
15-06-23 17:14:39.346: Incoming: resume take id: 1198
15-06-23 17:14:39.347: Executed: Take Item ID: 1198 was resumed.
15-06-23 17:14:41.350: Incoming (raw): X\TAKEOFFLINE\1198\
15-06-23 17:14:41.351: Incoming: take offline take id: 1198
15-06-23 17:14:41.351: Executed: Take Item ID: 1198 was taken offline.
15-06-23 17:15:02.251: noop…
15-06-23 17:15:04.019: Incoming (raw): W\1199\104\Ellen Nybo\Vejrvrt\
15-06-23 17:15:04.020: Incoming: write page, source id: 104 target id: 1199
15-06-23 17:15:04.021: Executed: Created Take Item ID: 1199 from Template ID: 104
15-06-23 17:15:04.643: Incoming (raw): X\READ\1199\1\
15-06-23 17:15:04.644: Incoming: read page take id: 1199 (channel: 1)
15-06-23 17:15:04.647: Executed: Read Take Item ID: 1199 onto Channel: 1
15-06-23 17:15:09.648: Incoming (raw): X\RESUMEID\1199\
15-06-23 17:15:09.648: Incoming: resume take id: 1199
15-06-23 17:15:09.649: Executed: Take Item ID: 1199 was resumed.
15-06-23 17:15:11.652: Incoming (raw): X\TAKEOFFLINE\1199\
15-06-23 17:15:11.652: Incoming: take offline take id: 1199
15-06-23 17:15:11.654: Executed: Take Item ID: 1199 was taken offline.
15-06-23 17:16:02.793: noop…
Then there is no problem.
I see, looks like a communication issue, have you called our tech support to connect to your machine and check it?
No, I have not repported it to your tech support.
Would that be better 2 make a ticket there?
This looks like either a bug in XPression…or…XPression isn’t supposed to support Take Items with Take ID 0 at all. XPression always fails to create Take Items with Take ID 0 from CII commands.
Whenever a write command using target ID 0 is used, XPression creates a take item with the same take ID as the source ID (scene ID). If you use any target ID besides 0, it always works correctly.
It could be a bug, but I think its more likely that Take Items with Take ID 0 are just not supported and shouldn’t be possible to create at all. You’ll notice that the Fast Recall system also fails to trigger Take ID 0 correctly as well. Can you use something other than Target ID 0 for your Mosart workflow?
Here is a example of how XPression corrects the wrong Take Item from the write command when the target ID is 0, but then functions correctly when the target ID is not 0.
These CII commands should have created Take ID 0 and Take ID 2 - both from scene # 5003. But instead the command using target ID 0, messes up and creates a Take ID matching the scene ID (5003).
I don’t know if I can change what mosart uses, not sure how or where…
How can XPression correct it?
I don’t know where there is a bug or config error, but seems something is wrong on either Mosart or Xpression, but can’t find it…
Currently this is a bug or limitation of XPression, it won’t be possible to correct on the XPression side without a new build of XPression. It looks like you are on 10.5 5535. I will investigate if this is something we can change.
I think the fastest solution right now will be to change Mosart so that it doesn’t use Target ID 0.
We can see from your logs that Mosart does use other target IDs, so it must be possible to change it from using target ID 0.
15-06-23 17:10:36.856: Incoming (raw): W\1192\100\Mark Bundgaard\mabu@tvsyd.dk\
15-06-23 17:10:36.856: Incoming: write page, source id: 100 target id: 1192
15-06-23 17:10:36.857: Executed: Created Take Item ID: 1192 from Template ID: 100
15-06-23 17:10:37.209: Incoming (raw): W\1193\602\f163.png\
15-06-23 17:10:37.209: Incoming: write page, source id: 602 target id: 1193
15-06-23 17:10:37.210: Executed: Created Take Item ID: 1193 from Template ID: 602
15-06-23 17:10:37.231: Incoming (raw): W\1194\200\Skrydstrup\Danmark lgger op til at trne ukrainske piloter\
15-06-23 17:10:37.231: Incoming: write page, source id: 200 target id: 1194
15-06-23 17:10:37.231: Executed: Created Take Item ID: 1194 from Template ID: 200
15-06-23 17:10:37.253: Incoming (raw): W\1195\602\vind3.png\