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  • 1.  Server logs constantly looping when trying to generate a log

    Posted 11-10-2015 08:32
    Hello!

    So we've had a few issues with our overdrive system and we're looking to get our diagnostics logs but when they are being generated "backup stalled" happens and the process restarts and endlessly loops stalling.

    How can we retrieve them?


  • 2.  RE: Server logs constantly looping when trying to generate a log

    Posted 11-11-2015 16:34
    Hello, Erick!

    I would recommend reaching out to Tech Support on this issue if you haven't already. They can be reached at +1 (613) 652-4886, or via email at techsupport@rossvideo.com

    -Mike

    #OverDrive