Production Workflow

 View Only

  • 1.  Cannot log in : Server is in Maintenance Mode

    Posted 01-07-2016 08:29
    Hi
    i cannot log in the Inception Server.
    it says that Server is in Maintenance Mode but i didn't change anything on the Server.
    what i have to do to solve this problem?


  • 2.  RE: Cannot log in : Server is in Maintenance Mode

    Posted 01-07-2016 15:34
    Hi Isaac,

    I have replied to your COEL email address on how to resolve this issue.

    Regards,
    Jacqueline
    #Inception


  • 3.  RE: Cannot log in : Server is in Maintenance Mode

    Posted 01-28-2018 00:30
    I am having this same problem after a fresh install. Would love some pointers in the right direction? Thanks
    #Inception


  • 4.  RE: Cannot log in : Server is in Maintenance Mode

    Posted 01-29-2018 15:59
    Hello,

    Typically this means you need to connect to the database. If you reach out to Ross Tech Support by email or phone, they can connect to your system remotely and resolve this issue for you.
    https://www.rossvideo.com/support/tech-support/

    #Inception