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A place to discuss solutions for facility control and monitoring, including DashBoard from Ross and smaller live production control solutions.

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Latest Discussions

  • Profile Picture

    RE: Ultrix FR12

    By: Paul Whitfield , 4 days ago

    I believe the destination follow feature has been changed. It is no longer a part of the UltriScape layout and is only available ...

  • Profile Picture

    RE: Ultrix FR12

    By: Richard Crutwell , 6 days ago

    Hi Dhurniswar, I recommend opening a support ticket for this issue. Our support team will be able to assist you promptly, especially ...

  • Profile Picture

    RE: Ultrix FR12

    By: Dhurniswar BHOLAH , 7 days ago

    Hi Aury, I have checked and I think the version on the ULTRIX Ver6.7.4 does not have the the dropdown list on the ULTRISCAPE ...

  • Profile Picture

    RE: Ultrix FR12

    By: Aury Rukazana , 7 days ago

    Hi Dhurniswar, We found that this dropdown fails to expand in the Dashboard between versions 9.15.2 and 9.16. A newer release, ...

  • Profile Picture

    Ultrix FR12

    By: Dhurniswar BHOLAH , 9 days ago

    Hi Guys, We have recently updated our ULTRIX Router to Version 6.7.4 and we have noticed that the dropdown menu for selecting ...

Unanswered Questions

Software Updates

  • Ross Platform Manager v3.13 Now Available

    By: Maksym Shevchenko Maksym Shevchenko , 11 days ago

    What’s New:

    Licensing Health Monitoring: New human-readable licensing logs with standardized error codes, enabling faster troubleshooting and integration with tools like Grafana and OpenTelemetry.

    Centralized Log Collection: Now included at no additional cost across all RPM editions, with existing customers automatically enabled.

    Enhanced Device Tree & DashBoard Experience: Improved navigation and usability with role-based visibility, device status filtering, faster load times, and overall performance enhancements, along with increased stability for OGLML panels like MC1 and Ultrix

    Modernized Platform & Scripting: Upgraded platform and Java environment for improved security and reliability, plus ES6 support in ogScript and new CustomPanel capabilities.

  • DashBoard v9.16.1 Now Available

    By: Maksym Shevchenko Maksym Shevchenko , one month ago

    We’ve just released DashBoard version 9.16.1. This is a patch release that includes a couple of small improvements and bug fixes:

    Fixed an issue where changing PTP settings and reopening the page on Ultrix devices caused the UI to load in a greyed-out state.

    Fixed an issue where unsubscribing from parameters on Ultrix devices did not function correctly.