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After upgrading our NLE systems to After Effects CC we are finding that animations rendered as Quicktime Animation aren't being recognized by Blackstorm. Files rendered on After Effects CS6 using the exact same settings are recognized and play normally. Has anyone else encountered or found a solution? ...

Hello, I upgraded our workstation PC to Dashboard 7, and in the process there was an additional step when first launching 7 that detected and installed additional software for Blackstorm. I'm also creating a new Dashboard 7 installation on an additional computer and, while I can manually add the Blackstorm ...

Les, We are looking for a simple solution to send a record command to a KiPro using a custom control - IP based without any additional hardware if possible. Who would we contact at Ross about custom panel development? Thanks Josh #Carbonite

Is it possible (or what would be required) to use this panel with a RS422 device (KiPro) connected directly to the host PC running DashBoard using a serial connection - RS232-422? Thanks Josh #Carbonite