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Also, I meant to ask if there is a newer version of the firmware than 17.3c. 17.3c has been mostly solid, but I had a situation this weekend that made me wonder if we need to do another update. ME1 Keyers were not keying properly - Chroma key appeared at half transparency, Self keys weren't working ...

We access the still store from 2 computers. One with XP and the other a mac, so I'm not so sure it's related to Windows7. I'll try FTP later this week. Thanks for the help. #Vision

Hey Les (and others), Since we upgraded to 17.3c last October, ftp/webdav access to our still store has not been working. The password was always the default "user" & "password". I did not change the password as part of the upgrade. I can still access the upgrade/system status page using these ...

To follow up, 17.3 did fix this issue. Thanks! #Vision

So the SMS has an older driver or Vision needs a new driver? Any instructions on where to find a newer driver would be appreciated. #Vision

Will do. Thanks Les. #Vision

Since upgrading to Vision 16, I have noticed that certain key attributes will not save and recall reliably. For example, the transparency of a key (2 me stores - fill/matte) kept defaulting to 0% transparent. This happened at (seemingly) random times and not, as you might expect, when recalling ...

Les, We're on Vision 16.o and SMS server is on sofware version 4.5.42 - Hardware version Mio8000. I'm not on-site, so I can't tell you the device driver version off the top of my head. Not a bad idea, Gordon, but I'd love to avoid that added complexity. I'll file that trick away ...

Les, Does this apply to the SMS server as well? I've had issues when trying to set clips to loop within the assign clips menu. Whenever a clip is set to loop, it won't play. When it is not set to loop, it plays but I can't get the SMS to loop without manually activating the loop setting on the ...