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I phoned in a couple of times with tech support and even had them remote into our computer to try and work through Dashboard. The connections between the switcher and Xpression show that they are active and connected. Everything is dialed in correctly for Dashboard. At one point it actually worked while ...

We upgraded our Carbonite Plus to 11.1.2 about a month ago and have been trying to test with a green screen at 1080p. We switched the mode to 3G to be able to accept 1080p but when we are in 3G mode we lose our ability to Rosstalk with Xpression, Dashboard capabilities, and we are not able to send our ...

I sent an email last Friday for the link to the latest user guide and I have not received it. How long is the respond time usually? #XPression

This is something that we just recently noticed with our lower thirds and we are wanting to know if we have just been oblivious or if we have a problem. Any time we create a lower third using a quad or cube and publish it, there is a thin black like that goes across the top of it. This clashes with some ...

Thank you! #XPression

For our production we have been playing an intro video from Pro Presenter but running everything else through our Carbonite switcher and Xpression. In an attempt to become more efficient, we connected Xpression to our switcher and started operating everything from the switcher. We tried to play our intro ...

We are attempting to create background templates with a particular font for a production. The font that has been selected has a tethered look to match the ancient theme of the production. Using what is available in Xpression, I am unable to match the desired font. Is it possible to import new fonts into ...