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Hi Les, For your information, we found that this problem is come out when load a v7.3 saved set to the v12.3 system, as known that it should be forbidden on Carbonite system. Also, the sets of 2-ME Carbontie should not load to 1-ME switcher. Tony #Carbonite

The customer tried to delete the stills in the USB drive of Carbonite via FTP connection, but after deleted all image files in the USB folder, we still can see the image thumbnails in Dashboard MediaManager page, and the image still can load to the MediaStore. I have tried to refrash the MediaManager ...

A Carbonite Black customer found that the FSFC (Frame Sync Format Convertor) function is locked to the first six inputs in Cab-Blk, but the FSFC of the Carbonite is free to assign to any inputs. They are very disappointed about this changes. They lost flexibility to assign input sources. The ...

I see, so in V12, even the audio file and sequence are in different length, the audio will not loop, right? #Carbonite

A Targa Sequence has been loaded to the media-store with the associated audio file. When playing MediaWipe with fader, there is no problem. But when playing with "Auto Trans" button, even the sequence finished, the audio file still keeps looping. The attribute "Loop" is off. The software ...

So, I cannot load a Targa sequence in 3840x2160 resolution to M2? #Carbonite

BTW, there are 8GB storage inside Carbonite, is it shared by two MediaStores dynamically? or 4GB for MediaStore 1 and other 4GB for MediaStore 2? #Carbonite

A customer would like to use Carbonite Black for Sports events. They like the MediaWipe function in HD mode. Can we use MediaWipe function in Carbonite 4K mode? If not, do we need to use XPression for the MediaWipe transition?

I see. Thanks Les. #Carbonite