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Thanks for the fast replies and the effort checking my file. The only mistake was that we were loading the file in MediaStore 4 ignoring the part that MediaStores work in pairs. Thanks for pointing out the obvious which we didn't think about. So at the moment we can't make this work as intended ...

Thanks Tedd for dropping a reply. I will have to test things again doing what you said maybe later today if I got the chance. As for the file I am trying to push, yeah I am exporting as PNG 24 bit with alpha which creates a 32 bit file (since the last 8 bits are the alpha channel). I am attaching ...

Hello there Danny. Thanks for taking the time to reply. I've tried PNGs (with transparency) but it just doesn't work. I get either a white or black background where there should be transparency. I tried loading some samples from the dashboard software and trasparency works. But I can't create ...

Hello everyone. I am new to this community. Did a small search but couldn't find an answer so excuse me if I rushed to make a post. I am trying to load some image files in media players on Carbonite Black and I can't get those files to show the included transparency. Some of the samples stored ...