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Hi there, You can use the dip switches at the front of the card to reset the controller to a known static IP address and connect a laptop directly to the chassis to properly configure your frame network setting to meet your facility needs. Please refer to the user manual or reach us and ...

Hi there, The OGX controller comes from the factory setup to obtain an IP address from a DHCP server, if a DHCP server is not available the it might not resolve an IP address. Two ways to address the problem : 1) Connect to a network with a DHCP server 2) There is a switch at the ...

Simon, Thanks for your message. I encourage you to contact our tech support to review that everything is okay with your frame and that you are running the latest software version. You can find the contact information here http://www.rossvideo.com/contact-us/tech-support.html TS ...

PM sent .......... #NK