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Drew: Doesn't seem to be on there now.... Sincerely, Fletcher G. #Acuity

Les: This is GREAT - and very much needed - BUT ([I]and you just knew there was going to be a "but" didn't you?[/I]) I need the actual "software upgrade procedures" which states things such as "Preparing the switcher before upgrade" and "performing the upgrade". Do you have that procedure ...

Les: This is what I would like and would really be cool feature to add! When you already have an input that is a Graphic that has an associated Alpha Key (such as my Mac1 input where the corresponding shift channel has my Alpha channel) the switchers KNOWS it has an associated Alpha. Why ...

We now know the following: To make an Alpha Key work on the Still Store, we must put the Alpha channel in either Still Store 3 (hereinafter referred to as "SS") or SS 4. (If Fill is in SS1, Alpha must be in SS3 OR if Fill is in SS2, Alpha must be in SS4). HOWEVER... when we saved it ...

Creating lower third alpha keys in ProPresenter. Unable to capture the alpha along with the 3rd on ROSS Acuity even though I selected "Yes" to capture the alpha before saving the 3rd. There are no instructions in the manual on how to accomplish this. Why won't it work?

Les: Thanks for the reply. I will contact technical support regarding the power supplies. As for the Fahrenheit reading, even me saying "pretty please" won't further my cause? Oh well, I guess I have to learn the Celsius tolerance and keep that in mind! Sincerely, Fletcher # ...

For some reason ([I]and I think it is a software bug[/I]) the temperature status on two of my power supplies (frame supplies) cannot be read. The power supplies are getting adequate air-flow and I believe operating according to manufacturer specifications. However, the temperature status is showing: ...