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Having two issues with our Solo 13 AIO. First is that our menu buttons click and browse the the menus just fine but when rotating the pots they don't scroll. Second is that our mnemonics 5-8 are all swapped. For example, when I select mnemonic 7 on the preset bus it loads the source for mnemonic ...

Thanks Les. That's what I was planning on doing. Is there any benefit to utilizing a an external sync over the switcher frame's internal sync? We are using ProPresenter 7 as our primary graphics output software. I'll double check the device settings within and if I can't specify it there, like you ...

Would some one be willing to give a little bit of a breakdown on video reference, and if done properly, can I avoid exhausting our FCFSs on our Ultra Frame? I am mostly looking to free up the FCFS that are being used for content coming from graphics machines. Currently out setup is BMD Ultrastudios sending ...

We are currently in a three camera system, all Sony NX5U (yes, they're relics), feeding a Carbonite Ultra via SDI. The output from the Sony's is supposedly 1080i/60 (59.94). However, regardless of the output combination I try I can't keep the camera inputs from rolling even with the internal reference ...

Hello! I have a custom control that recalls a memory loading in our standard setup for all keys and BKGD sources on all of our MEs and MiniMes and was wondering if there is a way that this can be run automatically on upon startup of the switcher?