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Christopher Palazini

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RE: Carbonite Ultra Virtual Panel configuration

Posted By Christopher Palazini 11-21-2021 10:08
Found In Egroup: Production Switchers \ view thread
Thanks for the info, Les.

RE: Carbonite Ultra Virtual Panel configuration

Posted By Christopher Palazini 11-20-2021 11:05
Found In Egroup: Production Switchers \ view thread
Ahhhhh . . . Thanks Louis! It seems that must have changed in the recent software updates as in the tutorials (on YouTube) the virtual panel appeared in the primary list once the Ultra had been connected to DashBoard. Cheers! ------------------------------ ...

Carbonite Ultra Virtual Panel configuration

Posted By Christopher Palazini 11-20-2021 10:31
Found In Egroup: Production Switchers \ view thread
Hi gang - So recently Ross had done a TeamViewer session while we were debugging a few things in regard to our new Ultra and TouchDrive2 install. While support was logged into my dashboard session, they had added the Carbonite Ultra VP to our connections list, however I was away from the computer ...

Support for other PTZ cameras

Posted By Christopher Palazini 11-20-2021 10:21
Found In Egroup: Camera Motion Systems \ view thread
Hello to the "hive" . . . . I was wondering if there is Dashboard support for the JVC KY-PZ100BU PTX cameras. As a default they do not appear on Dashboard, so if they could / are supported, what would be the process in order to have DB see them on the network? We have a few of these ...

RE: Enabling "Extra Multi-Viewers"

Posted By Christopher Palazini 10-28-2021 20:23
Found In Egroup: Production Switchers \ view thread
Thank you Les. ------------------------------ Christopher Palazini Technical Director / Video Engineer Black Rock Church Fairfield United States ------------------------------

Enabling "Extra Multi-Viewers"

Posted By Christopher Palazini 10-28-2021 18:46
Found In Egroup: Production Switchers \ view thread
What is the process for getting the software enabled for the additional Multi-Viewers. We have purchased them with our new Ultra, but they are not currently enabled. Thanks in advance! ------------------------------ Christopher Palazini Technical Director ...

RE: New Carbonite Ultra frame and Dashboard install

Posted By Christopher Palazini 10-24-2021 15:17
Found In Egroup: Production Switchers \ view thread
Thanks for getting back to me. I was able to resolve the issue soon after I posted the message. As far as launching DB, I'll look into that suggestion. We're looking forward to getting everything fired up, as soon as we know when our TouchDrive 2 panel arrives. Thanks!

New Carbonite Ultra frame and Dashboard install

Posted By Christopher Palazini 10-21-2021 18:59
Found In Egroup: Production Switchers \ view thread
Greeting all - I was going to try to connect to our new Ultra frame via Dashboard on our Mac. Following the instructions/tutorial and using the "default IP" of 192.168.0.123, I have been unable to connect to the unit. I have the frame plugged into our production network switch, and have ...

RE: Expression software availability. . . .

Posted By Christopher Palazini 10-15-2021 16:01
Found In Egroup: Graphics \ view thread
and when I refer the the Express graphics software, I am of course referring to the LIVE CG SOFTWARE on Mac OSX. ------------------------------ Christopher Palazini Technical Director / Video Engineer Black Rock Church Fairfield United States ------------------------------

Expression software availability. . . .

Posted By Christopher Palazini 10-15-2021 15:51
Found In Egroup: Graphics \ view thread
I am SURE that this question has been asked countless times, but I'm new here so forgive me. Will the / is the Expression graphics software available for Mac OSX, or only on Windows? Yes, I know I could run it under Boot Camp, but I'm asking if it would eventually be available natively ...

RE: Workaround for DB not launching on OSX Big Sur.

Posted By Christopher Palazini 10-15-2021 13:54
Found In Egroup: Facility Control \ view thread
Just installing a new Carbonite Ultra frame, and we're seeing a similar issue with DashBoard Version 9.2.1 and Big Sur 11.6. The workaround got us up and running, but I wanted to pass the info along. ------------------------------ Christopher Palazini Technical Director ...