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Hello Quy, DHCP should fix the issue with the IP addresses. In your case, the error message suggests, that there is no connection between IPS and the router. Has this been working earlier? Could you re-check the T-bus connection between the IPS and the router. Can you see ...

Hi Nguyen. I am also Regional Technical Support Manager for Ross Video based in Melbourne, Australia. The most probable explanation to your problem is that the IPS and your computer, where you have installed Phoenix, are on a different network subnets. Please check the IP addresses ...