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Hey Ian, I have the same green line on ME2 output of my Carbonite Black. It occurs whenever I have a media store as a background without or without a key on. I even tried sizing a key over 100% and the green line still wins. I also tried loaded still from a USB drive and a captured frame from a source. ...

In a previous software versions for Carbonite Black and Dashboard I had a control for Gain in the proc amp, allowing me to control both chrominance and luminance together. I've updated to Dashboard 9.0.2 and switcher software 15.0.4.18626 and that control appears to be gone. Attached are the screen shots ...

Thanks Les! I'm confident that the memories aren't recalling both MEs. I'll recall memories separately and not simultaneously and there is no issues. Uploading Dropbox file here: On ME1 & ME2, memories are stored to Bank 1. Memories include 10, 11, 12, 13, and 17. Memories 10-12 will have keyers ...

Thanks Les! I completed a calibration. Problem still occurs on the recalls however I was able to replicate the problem and can put some better descriptions into what is happening. I stored memories both pre the upgrade and post. I found out how to replicate the problem. It relates to 2 memories being ...

I am having trouble with our Carbonite Black 2ME. We started using memory recalls for some different looks but recalling has been inconsistent. Essentially the memory will be recalled but sometimes the MEs appears to hold on a last frame of the transition (transition LEDs fully lit and keys not completely ...

Problem experiencing: Installed a Carbonite Solo with two computers using propresenter. When playing clips from Propresenter, at random audio would start to crackle, which crackling would get worse over time. I have 5 venues using the same files and programs with no problem. I have replaced all hardware ...