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Marcel Fontaine

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Posted By Marcel Fontaine 06-09-2017 20:08
Found In Egroup: Camera Motion Systems
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Hello again Jason, I spoke to our R&D Team back in Ottawa and seems it is possible to disable (hide) the focus button in MasterPanel. It's a simple Fix. The change will need to be done in the eng config menu, and you will require a password So, I'd recommend you call our free Tech Support line at 613-652-4886 ...
Posted By Marcel Fontaine 06-09-2017 15:43
Found In Egroup: Camera Motion Systems
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Hi Jason, my name is Marcel Fontaine, I am on the Robotics Team at Ross Video. The UI you are using (Master Panel) has been upgraded to a newer version called SmartShell. https://www.rossvideo.com/robotic-camera-systems/smartshell/ The SmartShell is both a Hardware and Software upgrade. ...