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Hi, After a power supply outage, my carbonite black solo lost all its configuration. Therefore, I tried to restore it with Dashboard. But, impossible to do so ("not available"). Is it like OpenGear Ross cards which need a separate module to enable the restore function in Dashboard? Or, did I misread ...

Hi Les, OK, I'm gonna see with them. Thanks. #Vision

Thanks for your answer, Jason. Yes, I tried the initialize key. That's what we always use actually. And, even playing with the advanced chromakey settings, I can't fix that. The lighting didn't change neither. That's why I'm a bit confused about this issue. It had worked for so many ...

Hi, We've got a little problem when we're doing a chromakey with any keyer of our Vision. We use to sign our news show for deaf people. So, the "speaker" has to move his hands quite quickly. But, for one week now, we see a blue trail on his hands during thoses moves. It looks like the keyer ...