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Just an update, after disabling the secondary network, when I select detect, it chooses the right IP address, but the Tree View still does not populate. I had also created a custom view of the 'Explorer' on my carbonite. It is visible on the dashboard that is on the Tria. But on the dashboard of my ...

Hi Raphael, So when I type in the IP address and select detect, it correctly picks it as 'AbekasMira' but the address then automatically changes to secondary network that is connected to Tria+. For context, the Tria server has to wired networks connected to it. ------------------------------ ...

Hello, So I am unable to open the Tria+ 'explorer' window in dashboard on a different PC (on the same network). Dashboard is able to detect Tria. And the drop down just shows 'Abekas' - it has no more drop downs (like Replay, Explorer). (image below) These options open on the dashboard ...

Hi, I copy files to the usb on my switcher via ftp. On the switcher, in media manager I am able to see the folder but not the stills inside it. The only solution to have the switcher read the files is rebooting the entire system. Is there a reason why this is happening? Or is there a workaround to view ...