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Hi Erik, You have a few options: Use Windows Remote Desktop to connect to the Tria server Use RossTalk from Dashboard. The playlist commands were added to the latest SW version 9.2.0 you can also use a switcher if you have one other methods like TeamViewer, or similar connectivity ...

Hi Matthew, Thanks for the clarification. I have verified what you mentioned that DB shows striped TC as opposed to LTC. I have opened a case for the dev team, but due to resources, not sure when this be on the list of things to be worked on and the option be added. Also, I will look into ...

No, the playlist is part of the database in the server and has no way to read external files.

Hi Claudio, Unfortunately there is no way to import or export playlists in or out of Blackstorm. Playlists must be created manually inside DashBoard for a specific server, using that server's database of clips that are available. Cheers, Brad

Yes, the OG3 frames will work with any version of DashBoard. No, the 8321 frames are no longer available. #openGear

July 1st is the expected release date. An announcement will go out on the website and software will be available through our tech support department at that time. #openGear

Hi Fabricio, The 2 other cards that you speak of are not native openGear cards. They belong to the 8000 series line of Ross Terminal Equipment. We produce adapters which allow the legacy 8000 series cards to work within the newer openGear platform, but these cards were designed long before openGear and ...

Hi Philip, Apple made some changes in Lion that has caused issues with our installer. We have a fix in our next version of DashBoard, but I can't give you a release date at this time. As a workaround, you can modify the read/write permissions on the /library/application support directory. ...