Profile

Stephane Gervais

Contact Details

My Content

1 to 9 of 9 total
Posted By Stephane Gervais 08-12-2025 11:09
Found In Egroup: Camera Motion Systems
\ view thread
Analog and digital video signals are supported for video reference, but in the HD formats, only interlaced formats are supported. Progressive formats are not supported. ------------------------------ Stephane Gervais Ross Video ------------------------------
Posted By Stephane Gervais 08-24-2022 09:03
Found In Egroup: Camera Motion Systems
\ view thread
Unfortunately, your use case is one for which the current software and API provides no hooks. You might look into using third party automation tools to click the OPERATE button. Cheers Steph ---------------------------------------------- This e-mail and any attachments may contain ...
Posted By Stephane Gervais 08-24-2022 08:52
Found In Egroup: Camera Motion Systems
\ view thread
Hi Sim, No, SmartShell does not accept remote commands. Cheers steph ---------------------------------------------- This e-mail and any attachments may contain information that is confidential to Ross Video. If you are not the intended recipient, please notify me immediately ...
Posted By Stephane Gervais 08-15-2022 17:02
Found In Egroup: Camera Motion Systems
\ view thread
Hi Joe, In this case, the relevant clue is ROUTERFAILED, which means the Thumbnail Server has received the Thumbnail Grab request, but is failing to switch the router output that feeds the BlackMagic capture card. This by definition causes the thumbnail capture attempt to fail, thus the error message ...
Posted By Stephane Gervais 07-11-2022 07:57
Found In Egroup: Camera Motion Systems
\ view thread
Hi Andrew, That is an odd one for sure. I'm guessing there's more to this story, hidden in the RoboticsServer.config file and/or the RoutingServer.config file. Routing server is used to communicate to the NK routers via NK-IPS NK-NET. Robotics Server is used to communicate to the Cambots. ...
Posted By Stephane Gervais 09-14-2021 11:28
Found In Egroup: Camera Motion Systems
\ view thread
Hi Steve, This issue does sound familiar. As a starting point, I would suggest you open a ticket with Ross Video Tech Support (https://www.rossvideo.com/support/) and ensure your PivotCam is running the latest firmware. Cheers steph ------------------------------ Stephane Gervais ...
Posted By Stephane Gervais 01-16-2020 19:38
Found In Egroup: Facility Control
\ view thread
I wish to clarify Anand's response to account for the timelines in this post. DashBoard 8.7.1, released October 2019, adds native support for PTZ and paint control of SONY BRC-X1000 and SONY BRC-H900 cameras. This licensed functionality can be accessed by adding the BRC camera through the File > ...
Posted By Stephane Gervais 01-16-2020 19:13
Found In Egroup: Facility Control
\ view thread
The official technical manual for the SRG-300SE/301SE/201SE can be found here: https://pro.sony/en_BE/product-resources/manuals/srg-300se.srg-301se.srg-201se.c-092-100-12-1 #DashBoard
Posted By Stephane Gervais 03-07-2017 17:55
Found In Egroup: Facility Control
\ view thread
RCCP Server's web interface provides means to diagnose what's going on. Perhaps it would first be helpful to explain that RCCP Server supports two modes of operation. 1 - There's a legacy mode for backwards support of estalished automation systems such as ELC and Ignite. Some of these ...