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Tim Beland

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Posted By Tim Beland 04-02-2024 13:40
Found In Egroup: Camera Motion Systems
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Hi Sergii, I just realized I had not replied to you. My apologies. The menu you are seeing is the default menu, and some controls may work from this menu but this is not meant to control the PTZ. If you want full control of a 3rd party camera you need to use Remote Control which requires a license. ...
Posted By Tim Beland 03-18-2024 11:58
Found In Egroup: Camera Motion Systems
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Hi Sergii, I don't know if I've ever opened that tab, but I believe it is because of licensing. What happens when you double-click REMOTE CONTROL? This is typically what is used to control the camera. ------------------------------ Tim Beland Field Services Specialist Ross Video Canada --------- ...
Posted By Tim Beland 03-08-2024 11:28
Found In Egroup: Camera Motion Systems
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Hi Sergii, Yes, you will need a license for the Sony BRC-H900. It is possible to create a custom panel to your liking, but it can be difficult if you don't know what you are doing. It will take some time and practice to get it looking the way you like. I would suggest contacting techsupport@rossvideo.com ...
Posted By Tim Beland 02-26-2024 10:38
Found In Egroup: Camera Motion Systems
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Hi Sim, I am not sure I understand your question. It is possible to add 12+ cameras to SmartShell. This must be done in the configuration file. It cannot be done directly through the SmartShell UI. The camera information (ip address, role, id, etc) must be added to the configuration file before it ...
Posted By Tim Beland 06-19-2023 11:10
Found In Egroup: Camera Motion Systems
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Hi Wyatt, Any controller should work as long as it follows VISCA protocols. We commonly sold PivotCam-20 with a MOXA NPort 5100A. https://www.moxa.com/en/products/industrial-edge-connectivity/serial-device-servers/general-device-servers/nport-5100a-series Does this help? ------------------------------ ...
Posted By Tim Beland 06-15-2023 10:05
Found In Egroup: Camera Motion Systems
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Hello Wyatt, unfortunately the Panasonic AW-RP120 was never tested with the PivotCam-20 and is not supported. I have verified this with our Technical Support team and our R&D team. I wish I had a better answer for you. Tim ------------------------------ Tim Beland Field Services Specialist Ross ...
Posted By Tim Beland 05-16-2023 10:07
Found In Egroup: Camera Motion Systems
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Hi Enric, I see the .xml you attached, but not the .grid files. If you experiment with your .grid(s) I am sure you will be able to figure it out. Don't be afraid to try things. Just make sure to save as you go. For Companion I'm afraid you are on your own as I am not familiar with this application ...
Posted By Tim Beland 05-01-2023 14:51
Found In Egroup: Camera Motion Systems
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Hi Enric, I have not used Companion software before. You will have to try it out. From your screenshot, it looks fine. You should be able to put the IP of your PC into the Switcher Frame/Xpression IP section and in the Switcher Frame/Xpression Port you would use the port number you would use 5555 (or ...
Posted By Tim Beland 05-01-2023 09:40
Found In Egroup: Camera Motion Systems
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Hi Enric, I have not used Companion. I visited their website, and it looks like it will work, but you would have to try it. I started watching the video posted on their website and it does list RossTalk as compatible, so it looks like it should work. Tim ------------------------------ Tim Beland ...
Posted By Tim Beland 04-21-2023 13:58
Found In Egroup: Camera Motion Systems
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For the port 5555, I should clarify. This needs to be a port in your setup that is currently not in use. I don't believe 5555 is the default port for any GPI equipment but I'm not entirely familiar with your setup. The number just needs to match in Dashboard and on the StreamDeck. For the trigger ...
Posted By Tim Beland 04-21-2023 13:54
Found In Egroup: Camera Motion Systems
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Click Apply. Okay, now we will set the trigger ID for your first button. Select your first button (circled in green) and in the Trigger ID: area enter 0 (circled in green). Click Apply. Repeat this step for all of your buttons. So for your second button use Trigger ID: 1, third, use Trigger ID: ...
Posted By Tim Beland 04-21-2023 13:43
Found In Egroup: Camera Motion Systems
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Awesome! I see I spelled ROSS as POSS on the interface. We can fix that and set up the StreamDeck now. To fix the name, go into PanelBuilder Edit Mode. Select the tab at the top circled in red. Then in your EnricTest2.grid tab double click anywhere to bring us into the coding area. Highlight ...
Posted By Tim Beland 04-20-2023 07:37
Found In Egroup: Camera Motion Systems
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Hi Enric, yes of course. I thought Holly had been helping you. I do not have access to a StreamDeck XL, but it should work the same as a smaller version of StreamDeck. Did you get the xml I sent you? Are you able to use the custom panel we created? This needs to work before we can go further. ...
Posted By Tim Beland 04-03-2023 10:19
Found In Egroup: Camera Motion Systems
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Hi Enric, Custom panels are a bit new to me - sorry! Attached is a link to the .xml that Dashboard is looking for. Place this file in the same location as your .grid please and try again. https://drive.google.com/file/d/1-snS3dNtAHoI94u1yQwg1SAHYwiYK2QN/view?usp=share_link ------------------------------ ...
Posted By Tim Beland 03-30-2023 15:33
Found In Egroup: Camera Motion Systems
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Hi Enric, Sorry for the delay. It took me a while to figure this out. I believe the ID you chose (10) is the problem. I set the buttons up to look for ID 99. Also, I discovered the first button was not configured correctly. Possibly it did not save. Either way, I've made changes to the .grid. Please ...
Posted By Tim Beland 03-28-2023 12:02
Found In Egroup: Camera Motion Systems
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Hi Enric, I would have been very surprised if it worked first time. I guessed at most of the values being used. I need you to check two things please. Do you have control of the robot in Dashboard? Try moving the crosshairs left/right or up/down and see if the robot moves. 2. Could ...
Posted By Tim Beland 03-28-2023 10:58
Found In Egroup: Camera Motion Systems
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Sorry Enric, looks like the forums don't support .grid files. Try this link: https://drive.google.com/file/d/141LRcUyJWIFcc47v1QkUk1ahPmZT9hJW/view?usp=sharing ------------------------------ Tim Beland Field Services Specialist Ross Video Canada ------------------------------
Posted By Tim Beland 03-28-2023 10:10
Found In Egroup: Camera Motion Systems
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Hi Enric, This is perfect. Well done! Yes, with Dashboard it's a little bit different than SmartShell. In Dashboard you select what you want to do first, and then select the preset. It looks like you have 3 category tabs for presets. The Default tab has 5 presets in it. Now you need to create ...
Posted By Tim Beland 03-27-2023 12:44
Found In Egroup: Camera Motion Systems
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Hi Enric, I'm posting here to keep things public so that others may benefit. I have been able to test and was successful in using the StreamDeck to fire off presets through Dashboard. It takes quite a bit of work to set up and requires a custom DashBoard panel to make it work. Step 1 would ...
Posted By Tim Beland 03-21-2023 10:36
Found In Egroup: Camera Motion Systems
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Hello Enric, My apologies for the delay. Quite a few people have been absent due to schools being closed for a week because of holiday March Break. I honestly have never tried what you are attempting to do, but it does seem like it would be possible. I have a StreamDeck available that I can ...