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We tried a different stick today (previous stick was also FAT32, so who knows!) with the newer version and the upgrade was successful. Thanks for your help! ------------------------------ Andrew Shilcock Engineer Hochanda Global ------------------------------

Hi all, We've just tried to upgrade our Ultra frame from 4.0.0.517 to 7.0.3.9205, twice, both time resulting in failure. First time was via Dashboard, uploading the .ultra file from a PC via Dashboard to the frame. This resulted in the panel display saying, a little after clicking OK ...

Thanks, I have put in a ticket. I had just wondered if it were something that could be purchased off the shelf. ------------------------------ Andrew Shilcock Engineer Hochanda Global ------------------------------

Hi, The cut button on our Carbonite panel is failing - are spares available anywhere? Quite happy to replace it if I can source the correct button. Thanks, Andrew. ------------------------------ Andrew Shilcock Engineer Hochanda Global ------------------------------

Thanks for getting back to me. Yes, we use Filezilla. I have tried a third memory stick, and copying some things across to it, there was no glitching, so we will watch this over the next week or two to see if we have chased the problem away. We are behind on firmware - as we are live for 14 ...

Hi We have a 3G144 matrix, which has an NK-IPS connected with a few panels and 3 RCP-ME panels connected via Ethernet. We had a problem when we decommissioned our Cambots in that macros fired from one of the RCP-ME would not complete, the panel would beep and the macro would fail. The RCP-NK1 ...

Our previous USB stick became corrupted, so we have had to start using another one. Since doing so, when copying files across, we sometimes get a major glitch on the main output of the mixer (it's a Carbonite Ultra, running 4.0.0.4517). To be on the safe side, we're now removing the stick to write to ...

Thanks for getting back to me. I have tried commenting out the camera IP addresses in the Robotics Server config file, and the NK router IP address from the Routing Server config file. I have also unloaded the Dashboard Gateway and the Robotics Server on the Robotics Services Host admin page - hoping ...

Proper head scratcher here. We have up until recently been running 3 Cambot 520PT heads via Smartshell. It's a single PC Smartshell installation, no separate server. We also have a router (3G 144) and an NK-IPS directly connected via T-Bus to two NK-, an NK-GPS and an NK-VRC. We also have several RCP-ME ...