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Joe Davenport

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RE: Ultriscape Head Selection

Posted By Joe Davenport 02-08-2025 09:28
Found In Egroup: Connectivity \ view thread
Guillermo, I would call the support line immediately and get someone from technical support to help you out. You will get much quicker assistance that way. I'm not sure where you are located, but here are a few numbers and the general email to use: Our North America center is open Monday to Friday ...

RE: Ultriscape

Posted By Joe Davenport 01-07-2025 20:08
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I wish there was something we could do, but this is a limitation of the FPGA architecture on the original boards versus the new ones. There's simply much more power in the X series FPGA compared to the original series. ------------------------------ Joe Davenport Ross Video United States - ...

RE: Ultriscape

Posted By Joe Davenport 01-07-2025 19:37
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As to why all PIPs need to be the same across the frame, it has to do with the way we scale the signals. ALL signals are immediately scaled on input to the frame through the FPGA on each IO card, effectively sitting in a "holding bank" ready to be displayed on a PIP in any layout, regardless of where ...

RE: Managing "virtual" sources

Posted By Joe Davenport 04-28-2023 08:18
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Hi Matthew, unfortunately we cannot currently re-enter virtual destinations as sources. What you might be able to do is set up Destination Follows for all the destinations that you want to have the same source? So you would pick a primary destination, and tell all the secondary destinations to follow ...

RE: ULTRIX Backup

Posted By Joe Davenport 08-03-2022 13:53
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Good deal! Yes, we try to make it easy for you all! Let us know if you have any additional questions. Thanks! Joe ------------------------------ Joe Davenport Solutions Architect Ross Video ------------------------------

RE: ULTRIX Backup

Posted By Joe Davenport 08-01-2022 09:46
Found In Egroup: Connectivity \ view thread
Hi Danny, I'm assuming you are referring to database configuration files? The process starts in Dashboard by accessing the "System Status" page underneath the Ultrix entry in the Tree. Navigate to the "Transfer" tab towards the upper right of the screen. Select which type of file you want ...

RE: Managing "virtual" sources

Posted By Joe Davenport 07-18-2022 00:37
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The easiest way to do this is to program the database to reflect the combinations of video and audio you want. For example you want program video from your switcher but audio from your mixer that comes in via MADI and combine them as a source. (Let's assume you only have 3 levels for the example but ...

RE: NK-GPI and Ultrix

Posted By Joe Davenport 06-25-2022 08:47
Found In Egroup: Connectivity \ view thread
Hi Jeff This is possible. You will need to have an NK-IPS to power up the NK-GPI. You'll communicate to the GPI through the IPS. In Ultrix in the Connections tab you will add a new connection under the servers section. Add a Ross NK Protocol server and point it at the IP address of the IPS ...

RE: Repurposed Touchscreen/Menu Panel

Posted By Joe Davenport 06-07-2022 15:35
Found In Egroup: Production Switchers \ view thread
What is the resolution of the panel you want to use? DashBoard prefers a 1920x1080 resolution. From there, it's more about your computer's ability to communicate with the panel than Dashboard. Can you get the right drivers so that the computer can be controlled by the touchscreen? Worse case, just ...

RE: NK-GPI and Dashboard

Posted By Joe Davenport 02-22-2022 07:49
Found In Egroup: Connectivity \ view thread
Glad it worked out! ------------------------------ Joe Davenport Solutions Architect Ross Video ------------------------------

RE: NK-GPI and Dashboard

Posted By Joe Davenport 02-18-2022 08:04
Found In Egroup: Connectivity \ view thread
Hi David, Your NK-NET needs to be online for you to see any of your NK devices. The RCP-ME shows up as it is ethernet connected, but the rest of the equipment is all T-BUS and needs to go through the NK-NET to be configured and controlled. Once you get the NK-NET online, the rest of the T-BUS devices, ...

RE: Saving MultiViewer Configurations

Posted By Joe Davenport 11-19-2021 06:55
Found In Egroup: Connectivity \ view thread
My apologies for misunderstanding. You're talking about a Carbonite multiviewer then. You can save multiviewer layouts and configurations via custom controls. I'm not sure what type of Carbonite you have but I believe the method is generally the same for all models. Check out the online manual for the ...

RE: Saving MultiViewer Configurations

Posted By Joe Davenport 11-18-2021 07:19
Found In Egroup: Connectivity \ view thread
Hi Patrick, You say NK routing system, but I believe you must mean Ultrix routing system, correct? The NK router does not have MVs. That being said, on the Ultrix, you can save your layouts in the Layout Editor tab in Dashboard. Please refer to page 183 of the manual for this process. Let ...

RE: UltriScape Pip Formats

Posted By Joe Davenport 10-27-2021 07:25
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Hi Ryan, There is no issue with mixing and matching UHD and 3G/HD formats. We scale every input as soon as it comes in and send it over to the Ultriscape processor automatically. Remember, you can also create PIPs that can follow outputs as well, which is handy when verifying your on air or ...

RE: Ultrix Router embedded audio breakaway

Posted By Joe Davenport 09-07-2021 08:52
Found In Egroup: Connectivity \ view thread
Hi Conrad, You will likely need to reboot the router if you have not done so already. You may end up needing to rebuild your database at the end of the day, it will probably be a lot quicker than trying to manually add all those entries in the audio levels. Using the Database Builder tool should be ...

RE: Ultrix Router embedded audio breakaway

Posted By Joe Davenport 08-31-2021 12:19
Found In Egroup: Connectivity \ view thread
Hi Conrad. Do you have UltriMix turned on for each slot? If not, you will not be able to assign audio channels to sources or destinations and will not be able to do audio breakaway. ------------------------------ Joe Davenport Solutions Architect Ross Video ---------------------- ...