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Mike Pomerleau

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Posted By Mike Pomerleau 09-26-2025 09:16
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Hi Jeremy, its in the "product info" section and the "setup" tab of your Ultrix or Ultricore BCS ------------------------------ Mike Pomerleau Ross Video ------------------------------
Posted By Mike Pomerleau 09-20-2025 01:48
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Hi Jeremy Thanks for the question Yes, however you may need to contact support to get an upgrade file if you are not already running your Ultrix on version 6 there is now a "best effort" setting for salvos ------------------------------ Mike Pomerleau Ross Video ------------------------ ...
Posted By Mike Pomerleau 09-17-2025 08:20
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Hi Santi, Thanks for your question. At the moment, it isn't possible to save follow destinations within a salvo configuration. Salvos are currently limited to switching database sources only, and do not retain any follow any output routing behaviour logic. That said, this is a great feature request. ...
Posted By Mike Pomerleau 09-17-2025 08:16
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Hi Aaron, Unfortunately, no - the NK Series routers do not support the transmission of TSL (Tally Serial Link) protocol data. These routers are designed primarily for signal routing and lack the necessary metadata handling capabilities required for tally information. To achieve TSL data pass-through ...
Posted By Mike Pomerleau 09-05-2025 08:03
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Hi Stephane, Resorting of ID's was removed a few versions ago for this exact reason. You now can filter and sort by column without affecting your ID's. If you do need to change the ID's you now have to go into the menu and select "reset IDs" intentially if you are interested in an upgrade pleae ...
Posted By Mike Pomerleau 07-08-2025 10:55
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The ID is just an identifier number, it doesnt have to match anything nor do you need to create a panel. It will be the number that identifies the button in the asrun logs when you are looking at who exectued which crosspoint. ------------------------------ Mike Pomerleau Ross Video ---------- ...
Posted By Mike Pomerleau 07-07-2025 17:49
Found In Egroup: Connectivity
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Hi Gareth, There is a slightly easer way of creating panels if you use the panel builder and select the ultritouch as the template you want to use. See the Ultritouch user guide on page 26 (configure a Crosspoint button) If you want to create your own custom buttons, you can also use Rostalk ...
Posted By Mike Pomerleau 05-01-2025 13:36
Found In Egroup: Infrastructure​
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Hi Austin, you can do this with a couple easy steps. Open up the proc control you want to use Create a custom dashboard page (file, new, Custom panel file) Drag that new tab to split the screen in two. Control on one side, new page on the other. Set both pages to panel builder ...
Posted By Mike Pomerleau 05-01-2025 13:03
Found In Egroup: Infrastructure​
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Hi Can you tell me what version of Software you are running and which type of card you are using for the input in question? I can run some tests. ------------------------------ Mike Pomerleau Ross Video ------------------------------
Posted By Mike Pomerleau 04-30-2025 09:47
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Hi Steve That is correct. The Ultriscape captions display is a text box that is configurable in size and can be placed anywhere inside (or outside) of the PIP itself. More information available here starting on page 47 Unfortunately, we do not have a mode to display captions exactly as they were ...
Posted By Mike Pomerleau 04-29-2025 14:15
Found In Egroup: Connectivity
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Hi Mathias, If you haev athe Ultriscape CA license you can display the detected format on the PIP in the multiviwer. Page 88 in the userguide has more details. Hope this helps. ------------------------------ Mike Pomerleau Ross Video ----------------------------- ...
Posted By Mike Pomerleau 04-04-2025 20:06
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We may have a bug. your best bet is to send an email to technical support with the details of what you have (panel types, ultrix frame) and they can get you the correct software and open a ticket for you ------------------------------ Mike Pomerleau Ross Video -------------------- ...
Posted By Mike Pomerleau 04-04-2025 20:05
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Hi todd your best bet is to send an email to technical support with the details of what you have (panel types, ultrix frame) and they can get you the correct software. we are changing the way we provide software on the support portal soon. ------------------------------ Mike Pomerleau ...
Posted By Mike Pomerleau 03-11-2025 16:00
Found In Egroup: Connectivity
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Hi Duncan, I gave your script a try and it appears to work on my system (6.4) The IP address of My Ultrix is 10.10.1.41 and i am using port 7788 for rosstalk Make user that your Rosstalk service is turned on. System, Configuration,Connections, Services. this is ...
Posted By Mike Pomerleau 02-28-2025 10:20
Found In Egroup: Connectivity
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Hi Brett, Thanks for the question. Yes, if you create a router panel in dashboard that includes the physical output that you are using for Ultriscape you can route any source to that destination. For example if you are displaying Ultriscape 1 on Slot 1 output 1, add that specific port ...
Posted By Mike Pomerleau 02-04-2025 08:05
Found In Egroup: Connectivity
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Hi Steve, Your best bet is to give Ross Technical support a call. There are some parameters that can be set in the probel driver on the ultrix that could help. It's also worth verifying that the protocol the NV9000 is using is the probel SW08 protocol and not the Probel SW02 version. Ultrix only supports ...
Posted By Mike Pomerleau 02-04-2025 07:59
Found In Egroup: Connectivity
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Hi Casper, Your best bet is to give technical support a call and go through the setup with them. It looks like you may not have the Dante sources and destinations added to your dataabse. The Ultrix userguide explains how to do this starting on page 209 Here Audio Routing Overview ...
Posted By Mike Pomerleau 02-04-2025 07:53
Found In Egroup: Connectivity
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HI Boris, the SDPE card (Ultrix Carbonite and Ultrix Acuity) Doesnt support the third pip size C yet. The Extra PiP size is only available when inputs come from an HDX or MODX blade directly to the multiviewer. ------------------------------ Mike Pomerleau Ross Video ------------ ...
Posted By Mike Pomerleau 01-09-2025 09:21
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Hi Jason, Thank you for taking the time to document all of these suggestions. I have passed them on to R+D and we have entered them into our product develeopement roadmap. Hopefully we will see some (or all) of you suggestions in the upcoming releases. ------------------------------ ...
Posted By Mike Pomerleau 11-27-2024 14:21
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Hi Gustavo, Thanks for the question. Ill ask support if we can get your systems upgraded. Do you have a ticket open with them? ------------------------------ Mike Pomerleau Ross Video ------------------------------