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Aaron Char, Business Development Manager - Production Switcher

Business Development Manager - Production Switchers & Servers,
Product Marketing - Production Switchers & Servers,
Ross Video

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Ross Video

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1 to 20 of 50+ total

RE: Down Convert Output of Ultrix Carbonite

Posted By Aaron Char 11-25-2025 16:34
Found In Egroup: Production Switchers \ view thread
Hi Ryan, You will need to handle this through an openGear card. There is no output format conversion on Ultrix Carbonite. Alternatively, Ultrix now has format conversion capabilities on HDX and MODX boards, unfortunately also only on inputs (and a license is required). But if you take the 1080p output ...

RE: GPO Setup - Basic Contact Closure

Posted By Aaron Char 09-13-2025 03:12
Found In Egroup: Production Switchers \ view thread
Hi Robert, Can I check if this is an Ultrix Acuity switcher? If yes, create a new CC. Press Insert Event > More > More > GPO/Tally. Then you probably want the GPO Toggle or GPO Trigger option. https://help.rossvideo.com/ultrix-acuity/Topics/Operation/CustomControls/Special-GPI.html Hope this ...

RE: Touchdrive 2 Upgrade using Mac

Posted By Aaron Char 08-26-2025 00:46
Found In Egroup: Connectivity \ view thread
Hi Matthew, Kindly confirm if you are running the latest version of DashBoard on your Mac (v9.15). https://rossvideo.community/software-downloads/dashboard-software-downloads ------------------------------ Aaron Business Development Manager - Production Switchers & Servers Ross Video ---------- ...

RE: Input Enables FSFC

Posted By Aaron Char 08-15-2025 09:51
Found In Egroup: Production Switchers \ view thread
Hi Sadr, If you reply me privately with your email address, I will put you in touch with our sales team to get you upgraded. ------------------------------ Aaron Business Development Manager - Production Switchers & Servers Ross Video ------------------------------

RE: dashboard custom panel does not track dynamic changes

Posted By Aaron Char 08-05-2025 01:35
Found In Egroup: Production Switchers \ view thread
Hi Ferhat, Thank you for reaching out. However, this is the Production Switchers community. I recommend that you post to the Enterprise Control community, which is monitored by our team of DashBoard experts. https://rossvideo.community/communities/community-home?CommunityKey=94781415-eb0f-4f9a-b ...

RE: Copying Media Stills to USB from Vision Switcher

Posted By Aaron Char 07-08-2025 01:02
Found In Egroup: Production Switchers \ view thread
Hi Robert, 1. For Ultrix Acuity, there is an SSD on the Acuity CPU that you can use to store your stills. Storage using the USB drive is optional. 2. To FTP to Ultrix Acuity to transfer media, you would use the Acuity CPU's IP address. ------------------------------ Aaron Business Development Manager ...

RE: Programing Ultricore RCP-ME to change elements of a Carbonite MiniMe

Posted By Aaron Char 05-05-2025 21:36
Found In Egroup: Production Switchers \ view thread
Hi Adam, Which Carbonite model do you have? There are some differences in the RCP output mapping for different models, but MiniMEs outputs are the same. Refer to the link below where there is a table for the RCP output mapping. https://help.rossvideo.com/carbonite-device-db/Topics/Hardware ...

RE: Create Backup for Ross Carbonite Solo

Posted By Aaron Char 04-28-2025 02:24
Found In Library: Production Switchers

RE: Create Backup for Ross Carbonite Solo

Posted By Aaron Char 04-28-2025 02:24
Found In Egroup: Production Switchers \ view thread
Hi Steve, Yes, your settings can be backed up. Can I back it all up to a flash drive? > Yes. Do I have to format the flash drive in any special manner? > FAT32 Which USB port do I use to store or reset the information to the switcher - the one on the control surface or the ...

RE: Carbonite ultra 60 MEs keyers specs

Posted By Aaron Char 04-22-2025 11:37
Found In Egroup: Production Switchers \ view thread
Hi Vakhtang, Perhaps there is some confusion. Carbonite Ultra 60 does not have 6MEs. In HD, it has up to 3MEs (6 keys per ME) with 4 miniMEs (2 keys per ME). But your understanding of shared DVEs is correct. If you use more DVEs on one ME, there are less DVEs for other MEs/miniMEs. -- ...

RE: Carbonite Ultra 60 Limited Bus Link

Posted By Aaron Char 04-11-2025 06:00
Found In Library: Production Switchers

RE: Carbonite Ultra 60 Limited Bus Link

Posted By Aaron Char 04-11-2025 06:00
Found In Egroup: Production Switchers \ view thread
Hi Brian, A way to accomplish this is to build a DashBoard custom panel. The panel will track the ME PGM bus, and when Cam 1 or Cam 2 is on, it will put Cam 1 or 2 respectively on the miniME1's key. Otherwise, it will not do anything. I do not know how familiar you are with building custom ...

RE: Acuity

Posted By Aaron Char 03-31-2025 21:58
Found In Egroup: Production Switchers \ view thread
Hi Min, Preview Overlay would be the method to insert a clock into the Acuity multiviewer. Acuity is different from Carbonite, and therefore the method to insert a clock is different. Is there a concern about using Preview Overlay to insert the clock? ------------------------------ Aaron ...

RE: Carbonite Ultra Virtual/Soft Panel missing on Dashboard

Posted By Aaron Char 03-27-2025 10:30
Found In Egroup: Production Switchers \ view thread
Hi Sadr, Did you add the Soft Panel using port 5257? https://rossvideo.community/discussion/carbonite-virtual-panel ------------------------------ Aaron Business Development Manager - Production Switchers & Servers Ross Video ------------------------------

RE: I want to inquire about head selection

Posted By Aaron Char 02-19-2025 03:12
Found In Egroup: Video Servers & Replay Systems​ \ view thread
Hi Fung, This query would be better posted in the Connectivity/Ultrix forum. One possible reason you are getting exclamation marks is that the old layouts use a PIP size (or sizes) that is different from the currently selected PIP sizes. In DashBoard, go to Ultriscape>Configuration. Verify ...

RE: I want to inquire about head selection

Posted By Aaron Char 02-19-2025 03:11
Found In Library: Video Servers & Replay Systems​

RE: Mira Play Control from Ultra

Posted By Aaron Char 01-27-2025 21:21
Found In Egroup: Video Servers & Replay Systems​ \ view thread
Hi Jim, On the Carbonite Ultra, did you assign the Mira device to its video input? (DashBoard>Configuration>Inputs) This is also where you can assign the Mira's channel number to the video input. ------------------------------ Aaron Business Development Manager - Production Switchers & Servers ...

RE: Mira Play Control from Ultra

Posted By Aaron Char 01-27-2025 21:20
Found In Library: Video Servers & Replay Systems​

RE: CC for KEY 1 and 2 auto transition

Posted By Aaron Char 01-23-2025 22:05
Found In Egroup: Production Switchers \ view thread
Hi Rachel, Which switcher is this - Carbonite or Acuity? If it is Acuity, you can accomplish this with CC Logic. The Acuity will check if the keyers are on/off, and based on the keyers' state, it will perform the programmed actions. However, if it is Carbonite, there isn't an internal ...

RE: Text over Live Camera

Posted By Aaron Char 01-14-2025 20:27
Found In Egroup: Production Switchers \ view thread
Hi Scott, You certainly can have text display over a camera shot. There are 2 parts to achieve this. 1. The source of the text This could come a computer running a display software like Powerpoint or ProPresenter. If the text does not change often, you could also create the text ...