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Alun Fryer

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RE: Cooling the Ultrix FR5

Posted By Alun Fryer 11-12-2025 09:40
Found In Egroup: Connectivity \ view thread
Hi Boris, The Ultrix-FR5 draws air in from the right side and the front of the system. Exhaust is out the left side. If installing in a flight case, we'd recommend providing means to allow adequate airflow. For tight installations, take a look at Ultricool | Ross Video, which is a 1RU fan unit which ...

RE: Bars generator Ultrix

Posted By Alun Fryer 09-24-2025 09:43
Found In Egroup: Connectivity \ view thread
Hi Santi, The Matte Gen option will override the source port, regardless of whether there is an input or not. The Matte Format drop-down allows the desired video format to be chosen; if set to Auto, it will match the incoming video format. ------------------------------ Alun Fryer Technical Marketing ...

RE: Destination Follow in Salvos

Posted By Alun Fryer 09-09-2025 16:44
Found In Egroup: Connectivity \ view thread
Paul, you are correct. There currently isn't a way to have a salvo map a destination follow. Your approach of defining some high-numbered PIPs that are permanently mapped as dest-follows is a good work-around. The ability to dynamically change dest-follows through panels and salvos has been forwarded ...

RE: Audio meters in Ultrix layout editor

Posted By Alun Fryer 09-04-2025 10:01
Found In Egroup: Connectivity \ view thread
Hi Stephane, Yes, audio meters can be assigned to any PIP in your layouts. Once you've added the meters to the layout, you will need to ensure that audio is being routed to them. All PIP video and audio meters are considered destinations in the Ultrix database, so you need to ensure you have them mapped ...

RE: Exporting Ultrix DB

Posted By Alun Fryer 08-25-2025 09:35
Found In Egroup: Connectivity \ view thread
Addition to Kirk's 2025 addition.... In version 6.0 and later, there is a native Excel import / export function available in the UI for the Sources, Destinations and Alias tables. This is the preferred way to do it. Check out this video at Ross University that walks you through it: Database ...

RE: Bars generator Ultrix

Posted By Alun Fryer 07-04-2025 09:37
Found In Egroup: Connectivity \ view thread
Hi Santi, Ultrix doesn't have a bars & tone generator, but offers the ability to force any source to a matte source, it can be one of: Static color Static color with bouncing box overlay Luma ramp This can be applied at any physical input port, and will override the input. So, best to use it ...

RE: Understanding HDR / HLG with Ultriscape

Posted By Alun Fryer 06-23-2025 11:20
Found In Egroup: Connectivity \ view thread
At this time, Ultriscape does not perform any conversion of HDR, and connot be configured to generate an HLG output directly. As such it will not signal the monitor that the content is HLG. You will need to manually force the monitor to HLG mode to properly display the HLG/BT2020 signal; many SDI/HDMI ...

RE: Dolby E trought Ross Ultrix

Posted By Alun Fryer 06-23-2025 11:05
Found In Egroup: Infrastructure​ \ view thread
Hi Carlos, Yes, you can route Dolby-E through Ultrix. We recommend enabling "Audio Bypass" in the configuration for inputs with Dolby-E. When enabled, when a video source is routed to a destination, it will override the audio routing but ensures proper alignment of the Dolby metadata. If "Audio ...

RE: Ultrix NS-FR how to embed and de-embed audio

Posted By Alun Fryer 06-06-2025 09:09
Found In Egroup: Connectivity \ view thread
Hi Gustavo, Yes, you can embed and de-embed audio with Ultrix. All video inputs and outputs include an audio embed/de-embed feature for up to 16 channels of embedded audio. These are connected via our internal Ultrixmix audio matrix, which allows fully flexible audio routing. To integrate ...

RE: Ultriscape unassigning follows from PIP's

Posted By Alun Fryer 06-06-2025 08:56
Found In Egroup: Connectivity \ view thread
Hi Shane, Are you assigning Desitnation Follows through the Ultriscape head selection or the Destination Follow database menu? The Desitnation Follow function in Ultriscape is being deprecated, and will be removed as of version 6.5. I'd recommend migrating your destination follows to ...

RE: Ultrix FR12

Posted By Alun Fryer 05-26-2025 11:38
Found In Egroup: Infrastructure​ \ view thread
Hi Bholah, It is not possible to customize the background colors for the Ultrix soft panels directly. The coloring of the panel is using the "panelbg" which is defined by the DashBoard Aura theme and can't be changed. I took a look at the code generated to produce the panel by importing it into ...

RE: CAD files

Posted By Alun Fryer 05-08-2025 10:33
Found In Egroup: Infrastructure​ \ view thread
Hi Paul, I sent you a private message with a download link. Cheers, Alun ------------------------------ Alun Fryer Technical Marketing Lead, Hyperconverged Solutions Ross Video ------------------------------

RE: Opengear Card Specification and CAN Bus Protocol

Posted By Alun Fryer 01-20-2025 13:48
Found In Egroup: Infrastructure​ \ view thread
Hi Michael, We have a full developer's kit for openGear that documents the electrical, physical and protocol interfaces for the openGear frame. In order to access, you'll need to sign up as an openGear Partner. Basic membership (which gives you access to all the docs) is free; there is just a license ...

RE: Custom DashBoard Panel for Automated Workflow Integration

Posted By Alun Fryer 11-22-2024 10:58
Found In Egroup: Infrastructure​ \ view thread
Hi Steve, We have an extensive library of DashBoard tutorial videos located here: Ross University A good sample of speaking to device-specific APIs can be found in this video Carbonite Control - Ross Video (it focuses on Carbonite switchers, but the design flow is similar for other devices). ...

RE: Permissions for Controlling Ultrix with Ultritouch

Posted By Alun Fryer 09-23-2024 11:34
Found In Egroup: Connectivity \ view thread
This is possible by utilizing the Ultricore user profiles feature. Profiles can be edited systems using Ultricore-BCS or on non-BCS systems that have the ULTRICORE-PRO license. For each profile type you can choose which panels are accessible. ----------------------------- Alun Fryer Manager, ...

RE: MatteBox automation on Dashboard

Posted By Alun Fryer 09-23-2024 11:19
Found In Egroup: Infrastructure​ \ view thread
This could be done with a DashBoard CustomPanel. Here's a video that shows how to build simple drag & drop custom panels in DashBoard: Create Custom Panels using Drag & Drop - Ross Video Additional DashBoard training videos are available at DashBoard U - Ross Video. ------------ ...

RE: Xpression call to load Logo on MDK111-A via RossTalk

Posted By Alun Fryer 03-29-2024 16:03
Found In Egroup: Infrastructure​ \ view thread
Hi John, Are you able to ping the MDK at the IP address you've got configured on the card from the XPression machine? Note that the MDK card requires a dedicated Ethernet connection to the rear of the card (it doesn't use the shared port on the back of the openGear frame). Note that the MSPATH ...

RE: Xpression call to load Logo on MDK111-A via RossTalk

Posted By Alun Fryer 03-29-2024 16:02
Found In Library: Infrastructure​

RE: Ref (Sync)

Posted By Alun Fryer 12-20-2021 10:30
Found In Egroup: Infrastructure​ \ view thread
Hello Shamil, It sounds like the power surge may have damaged the Reference card in the OGX frame. I'd recommend contacting our tech support team who can walk you through some trouble-shooting steps and assist in getting replacement components if required. Please visit Ross Video Help Center for ...

RE: Newt diagnostics

Posted By Alun Fryer 08-30-2021 15:04
Found In Egroup: Infrastructure​ \ view thread
Hi Yigal, This is a software issue that sometimes comes up, but it is actually not a real error condition. Our dev team is aware of the issue and looking at it for a future software update. ------------------------------ Alun Fryer Manager, Marketing and Solutions, Infrastructure Ross Video ...